Shipping Policy

Thank you for visiting and shopping at ClearSkinCare. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped at weekends or delivered on bank holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We endeavor to get your order to you within 5 working days after the order date.

If your order hasn’t arrived within 7 working days please contact us.

Due to  the Covid-19 Pandemic, deliveries might take longer than normal.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

All orders over £50 are free shipping

United Kingdom – £3.99 (Maximum Charge)

Delivery delays can occasionally occur.

We use Royal Mail and other reputable courier services.

Shipment to P.O. boxes or BFPO addresses

ClearSkinCare ships to addresses within the U.K.., U.K. Territories, and BFPO/PO Boxes UK Only.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Please contact customer services at support@clearskincare.uk for further assistance

Please save all packaging materials and damaged goods before contacting us.

International Shipping Policy

Due to the UK exiting the EU, we can only deliver to the UK only.

Unfortunately we can’t deliver to France or Germany due to restriction laws.

If your order hasn’t arrived within 10 working days please contact us.

Due to  the Covid-19 Pandemic, deliveries might take longer than normal.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.